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Salon Health Check

Salon Business Health Check

Salon Business Health Check

Welcome to our Salon Business Health Check tool! This quick assessment will help you understand how your salon is performing compared to other local salons and provide personalized recommendations to improve profitability.

Complete all questions for the most accurate results. All information remains private.

Financial Health

What is your salon's average monthly revenue?

Less than R10,000
R10,000 - R20,000
R20,000 - R35,000
R35,000 - R50,000
More than R50,000

Benchmark (Revenue): R20,000 - R35,000

What percentage of your revenue goes to rent?

Selected: 20%

0% 25% 50% 75% 100%

Benchmark (Rent): 15% - 25%

What percentage of your revenue goes to staff costs?

Selected: 35%

0% 25% 50% 75% 100%

Benchmark (Staff Costs): 30% - 40%

What percentage of your revenue goes to product costs?

Selected: 20%

0% 25% 50% 75% 100%

Benchmark (Product Costs): 15% - 25%

Do you keep separate business and personal finances?

Yes, completely separate
Somewhat separate
No, mixed together

Benchmark: Recommended practice

Operational Efficiency

What is your average booking rate (% of available appointment times filled)?

Selected: 70%

0% 25% 50% 75% 100%

Benchmark (Booking Rate): 65% - 80%

How do you handle electricity outages/load shedding?

Generator or inverter system that can run all equipment
Partial backup system for essential equipment
Reschedule appointments during outages
No backup plan

Benchmark: Important for SA businesses

How do you manage product inventory?

Digital inventory system with regular audits
Manual tracking with consistent restocking
Basic manual tracking, occasional shortages
No formal inventory system

Benchmark: Recommended practice

How do you handle appointment scheduling?

Digital booking system with online client access
Digital booking system managed by staff
Paper appointment book with confirmation calls
No formal booking system

Benchmark: Digital scheduling recommended

Marketing & Client Retention

What percentage of your clients are repeat customers?

Selected: 60%

0% 25% 50% 75% 100%

Benchmark (Repeat Customers): 55% - 70%

How do you market your salon?

Social media + WhatsApp groups + local partnerships
Active social media + WhatsApp marketing
Basic social media presence
Word of mouth only
No active marketing

Benchmark: Social media essential

Do you have a loyalty or rewards program?

Digital loyalty program with points/rewards
Stamp card or basic loyalty program
Occasional promotions for regular clients
No loyalty program

Benchmark: Common practice

How do you collect and use client feedback?

Regular surveys + active response to feedback
Feedback forms and occasional surveys
Informal verbal feedback only
No systematic feedback collection

Benchmark: Important for improvement

Staffing & Training

What type of compensation structure do you use?

Base salary + commission structure
Commission only with guaranteed minimum
Fixed salary regardless of performance
Commission only
Informal/inconsistent compensation

Benchmark: Common models

How often do staff receive additional training?

Monthly or more frequently
Quarterly
Annually
Only when new products/services are introduced
Rarely or never

Benchmark: Top salons prioritize training

What is your annual staff turnover rate?

Less than 10%
10% - 20%
20% - 30%
30% - 50%
More than 50%

Benchmark: Less than 30%

Your Business Health Results

0

Overall Business Health Score

Your salon shows several strengths but also has areas for improvement.

Section Scores

Financial Health 0/5
Operational Efficiency 0/5
Marketing & Client Retention 0/5
Staffing & Training 0/5

How You Compare to Other Salons

Monthly Revenue -
Booking Rate -
Client Retention -
Digital Presence -

Top Recommendations for Your Salon

Recommendation Title 1

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Regional Tip: Tip goes here.

Recommendation Title 2

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Regional Tip: Tip goes here.

Recommendation Title 3

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Regional Tip: Tip goes here.

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